Outbound Manager

Job Detail
  • Salary: 60.000.000 VNĐ - 70.000.000 VNĐ
  • Level: Manager
  • Fulltime
  • 21 Applications
  • 1.223 Views
Job description
  • Managing an Outbound team including Supervisor, Training Leader, QA and Telesales 
  • Supervising a dynamic team to support Company’ Client from managing services to team members through monitoring, briefing, coaching, and others.
  • Planning and executing strategically to making sure all team members are actively involved and work closely to achieve team and individual KPIs
  • Taking decision about problems that occurred in the entire program that supports service Contact Center Company’ Client and its analysis.
  • Reporting to General Manager/CC Director for any abnormalities in operation
  • Developing personal performance and team members such as training, briefings, seeking information latest, and others
  • Monitoring, make sure all member of team actively involved in the activities of Quality Service Management and Assessments
  • Doing the responsibility and authority in accordance with the business processes defined by Company’ Client
  • Provide Activity Report as Team performance report daily, weekly and monthly bases.
  • Attending Weekly Meeting with Clients to share insights and highlights of operation.
  • Attending to ad-hoc tasks as assigned by General Manager or Client.
Job Requirement
  • At least 3 year-experience in leading a telesales team/Call Center, prefer nutrition; Expertise in Telesales, FMCG, Nutrition. 
  • 2 years experienced with Supervisor position or above.
  • Experience in managing to performance targets desired
  • Project management experience, able to work independently on multiple concurrent initiatives
  • Strong personality and leadership
  • Manage team size ~ 50 headcount
  • Good at MS Office and CRM systems
  • Proficient in English
Job Other

PixiJS Developer

Topcareer's Client
Lương: 1.500 USD - 2.000 USD | Khu vực: Da Nang | Ngày đăng tuyển: 05-09-2020
Fulltime Apply Job

QA/QC Manager

Topcareer's Client
Lương: 25.000.000 VNĐ - 30.000.000 VNĐ | Khu vực: Bac Ninh | Ngày đăng tuyển: 03-08-2020
Fulltime Apply Job

Business Development Executive (plastic)

Topcareer's Client
Lương: 1.000 USD - 1.500 USD | Khu vực: Binh Duong | Ngày đăng tuyển: 18-03-2019
Fulltime Apply Job

Boiler Sales Manager

Topcareer's Client
Lương: 25.000.000 VNĐ - 40.000.000 VNĐ | Khu vực: Ho Chi Minh City | Ngày đăng tuyển: 23-07-2020
Fulltime Apply Job

Sales Project Executive (Lighting Electric)

Topcareer's Client
Lương: 20.000.000 VNĐ - 23.000.000 VNĐ | Khu vực: Ho Chi Minh City | Ngày đăng tuyển: 09-05-2019
Fulltime Apply Job

Sales Manager (chemical for dyeing/textile/garment/footwear)

Topcareer's Client
Lương: 25.000.000 VNĐ - 30.000.000 VNĐ | Khu vực: Ho Chi Minh City | Ngày đăng tuyển: 04-11-2018
Fulltime Apply Job

Showroom Manager

Topcareer's Client
Lương: 15.000.000 VNĐ - 20.000.000 VNĐ | Khu vực: Hai Phong | Ngày đăng tuyển: 06-07-2020
Fulltime Apply Job

BSE

Topcareer's Client
Lương: 1.500 USD - 2.500 USD | Khu vực: Ho Chi Minh City | Ngày đăng tuyển: 16-06-2020
Fulltime Apply Job

Admin & General Affairs Supervisor

Topcareer's Client
Lương: 17.000.000 VNĐ - 22.000.000 VNĐ | Khu vực: Dong Nai | Ngày đăng tuyển: 10-06-2020
Fulltime Apply Job

Business Development Manager

Topcareer's Client
Lương: Thương lượng | Khu vực: Ho Chi Minh City | Ngày đăng tuyển: 09-06-2020
Fulltime Apply Job
  • Company size:
  • Location:
Employer's Overview
Coppyright@2019 topcareer.vn. All rights reserved