- Develop and drive financial merchant risk and fraud prevention framework
- Optimize risk actions and processes to achieve highest acceptance while minimizinglosses.
- Own data for the domain. Perform monitoring, investigations, deep dives and forensics, as well as reporting on thedomain.
- Report facts to Line Manager in a clear, concise and data-drivenmanner.
- Create data-driven strategies to prevent or limit merchant abuse, merchant default or non- fulfilment, account take-over, credit card fraud, collusion schemes, syndicated fraudattacks.
- Perform research and use data science techniques (either directly or in collaboration with risk data scientists) to identify negative behaviors. Implement actions such AI models and business rules.
- Own policy work related to the domain area, inputs to relevant policies andprocedures.
- Act as subject matter expert towards the rest of risk team as well as other company functions such as product and business development. Occasionally conduct training or awareness sessions.
Qualification &experience
- University Degree or higher (Economics, Finance & Banking, Accounting orequivalent)
- Having experience working for banks, knowledge on card’s payment to card accepting merchants, domestic and international card associations, inter-bank payment is aplus
- Knowledge and experience in e-payments and fin-tech.
- Advanced knowledge and experience in e-wallet / online payments abuse (account take-over, credit card fraud, merchant/buyer collusion fraud, moneylaundering...).
- Hands-on experience with fraud detection tools e.g. scoring models and rulesengines.
Knowledge & Skills
- Strong operations management experience, ideally in the payments/financialindustry.
- Problem-solving, positive and constructive attitude is amust.
- Comfort in dealing with ambiguity and operating in fast-changing, unstructuredenvironments.
- Knowledge of credit card scheme rules and banking processespreferred.
- In-depth knowledge of performancemetrics.
- Be detail and quality oriented as well as have strong analytical and problem-solvingskills.
- Be able to think outside the box and make balanced and unbiased decisions based on all available information.
- Demonstrateastrongcustomerserviceorientationaswellasconflictmanagementskillsandthe ability to deliver difficult messages in the best waypossible.
- Ability to demonstrate composure and a high degree of professionalism when in high pressure situations
- Excellent communication skills and personal qualities of integrity, credibility andquality.
- Leadership skills, organizational and time-management skills, Decision-makingskills.
- Hard-working, energetic, ready-to-learn, able to work under pressure and extendedhours
- Computer skills: Microsoft Office 365 (Word, Excel, Power point…), Googlesuite…
