1. As a bridge engineer to communicate technically direct to customer:
- Direct contact with customers to communicate product technical requirements
- Advise and discuss with customer to define details specification, scope and objectives
- Meeting, do presentation and persuade customer to accept solution concepts.
2. Lead design team and develop product by approved solution concept:
- Communicate information to internal project team about scope and requirements
- Consulting system and automation method, decide ME/EE/SW to create optimal solutions
- Lead and direct design team to meet functional, time, and cost requirements, also satisfy manufacturability and serviceability.
- Prepare product technical document including part list BOM, machine cycle chart (MCC), schematics, product specification…
- Create presentation and visualization of the products for demonstration, customer interaction, training or documentation.
3. Prepare prototype:
- Lead the engineering team to participate in prototype mechanical assembly, electrical wiring, and software installation.
- Troubleshooting, calibrating and operating the prototype product.
- Coordinate to create manufacturing and testing work instructions.
4. Onsite support for prototype system:
- Support production Dept to setup prototype process.
- Support customer do product validation and SAT/system buy off.
5. Continuous product improvement
- Create tests method, DOEs. Perform data analysis to check product performance, accuracy, and reliability.
- Collect feedback from all sources regarding reliability, servicing, manufacturability, shipping… Provide improvement solutions to increase product quality, reliability, and lower production cost
